When customs delays with a shipment from Japan occurred in Russia, we decided to ship the goods directly to the client’s warehouse in Almaty, bypassing additional distribution centers. Standard logistics via Moscow or other intermediate points typically adds several days of waiting time, especially for groceries and industrial goods. We coordinated the route with the shipping company and the client in advance to ensure the shipment was unloaded and ready for sale on the day of arrival. This approach reduced the risk of delays, minimized additional costs, and ensured uninterrupted supply for the client’s business. This case demonstrates how effective logistics coordination between Japan, Russia, and Kazakhstan helps quickly respond to unforeseen situations and maintain efficient supply chains.